WooCommerce Support Ticket System is a robust plugin designed to enhance customer support and ticket management within WooCommerce-powered websites. This plugin offers a variety of features to streamline customer communication and issue resolution. Explore the extensive list of features below:
- Ticket Submission Forms
- Ticket Categories and Tags
- Customizable Ticket Status
- Priority Levels for Tickets
- Ticket Assignment to Support Agents
- Customer and Agent Communication
- File Attachments in Tickets
- Internal Notes for Support Agents
- Ticket Search and Filtering Options
- Ticket Merge and Split Functionality
- Automated Ticket Notifications
- Customizable Email Templates
- Knowledge Base Integration
- Ticket Escalation Rules
- Ticket Time Tracking
- Ticket Resolution and Closure
- Customer Feedback Surveys
- Ticket Ratings and Reviews
- Ticket Analytics and Reporting
- Ticket Export and Import
- Responsive Design for Mobile Support
- GDPR Compliance
- Multi-Language Support
- RTL Support
- Customizable Color Schemes
- Custom Fonts and Typography Options
- SEO Optimized
- Translation Ready
- Lifetime Updates
- Dedicated Customer Support
WooCommerce Support Ticket System provides a comprehensive solution for managing customer support within WooCommerce, ensuring efficient ticket resolution and customer satisfaction.
