PixelDesk – Support Ticket System With OpenAI

PixelDesk – Support Ticket System With OpenAI
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  • Product Version : 1.4
  • Product Last Updated :25.01.2024



PixelDesk is an innovative Support Ticket System enhanced with the power of OpenAI, designed to streamline customer support processes and elevate user experiences. Packed with cutting-edge features, PixelDesk revolutionizes the way businesses manage and resolve customer inquiries.

  1. Smart Ticket Creation:
  2. AI-Powered Ticket Triage:
  3. Natural Language Processing (NLP):
  4. Automated Ticket Routing:
  5. Knowledge Base Integration:
  6. Real-time Ticket Status Updates:
  7. Customizable Ticket Forms:
  8. Multi-Channel Support:
  9. Email Integration:
  10. Chatbot Integration:
  11. Automated Responses:
  12. Ticket Escalation System:
  13. Agent Collaboration Tools:
  14. Performance Analytics Dashboard:
  15. Customer Satisfaction Surveys:
  16. SLA (Service Level Agreement) Management:
  17. Mobile Accessibility:
  18. Rich Media Attachments:
  19. User Authentication and Security:
  20. Customizable Ticket Prioritization:
  21. Knowledge Mining with OpenAI:
  22. Sentiment Analysis:
  23. Automated Ticket Tagging:
  24. Time Tracking and Reporting:
  25. Integrated Live Chat Support:
  26. Multi-language Support:
  27. Customer Feedback Integration:
  28. GDPR Compliance:
  29. Custom Reporting and Analytics:
  30. User-Friendly Interface:

PixelDesk with OpenAI transforms customer support into an intelligent, efficient, and customer-centric experience, ensuring businesses can exceed customer expectations with ease.

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$1.00 $2.00
$2.00 $4.00
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Last update:

01-25-2024 01:10 PM

Published:

01-01-2024 10:30 AM

Version:

v1.4

Category:

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